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UNITED KINGDOM: Home Secretary Promises To Investigate Incorrect UK Visa Text Messages

In September last year, the UKBA awarded a multi-million pound contract to the private outsourcing company Capita to track down and remove 174,000 people who had either entered the country without authorization or overstayed their period of admission. Reports have been received of people receiving incorrect text messages from Capita over the holiday period informing them that they must leave the country, even people with British passports. It seems that Capita is relying on records held by the UKBA, some of which appear to be out of date. Capita has confirmed that a contact telephone number is provided with the text message so that those contacted can discuss their cases. Home Secretary Theresa May has promised to investigate these errors.

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