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UNITED KINGDOM: Home Office Launches Business Helpdesk

On July 1, 2013, the Home Office launched the Business Helpdesk in response to demand from employers for a single point of contact for queries about becoming a sponsor or hiring people from outside the EEA. Following a successful pilot, the new service is now available to all sponsors, businesses, and Tier 1 investors.

For employers, the Business Helpdesk can provide:

  • Clarification of immigration policy or guidance;
  • Status updates on applications for sponsorship;
  • Status updates on any applications made after becoming a sponsor;
  • Status updates on applications to work or stay in the UK made by employees;
  • A check to ascertain whether a prospective or current employee has filed an application with the Home Office;
  • Information to enable employers to check on work authorization; and
  • Technical help for the Sponsor Management System.

Related e-mail should be sent to businesshelpdesk@homeoffice.gsi.gov.uk and will be answered within two days for status updates and up to five days for more complex queries.



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