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UNITED KINGDOM: Change to the Premium Booking Appointment Process

Change to the Premium Booking Appointment Process

As of August 18, 2013, those booking a premium appointment at a Public Enquiry Office (PEO) are now asked to pay the entire fee when booking an appointment online. This includes the premium fee of £375 and the appointment fee of £100.

This replaces the previous arrangement whereby representatives with pre-allocated Representative slots for their clients could book appointments directly with the PEO and only pay the £100 appointment fee in advance at the time of the booking. The balance was paid when attending the appointment.

Appointments may be managed through an online account. If an applicant fails to attend his or her appointment, or cancels it with five or fewer working days' notice, the £100 appointment fee will not be refunded.

For those sponsors who currently use a Representative service to accompany applicants at the PEO, the Home Office has confirmed that it will continue to accept Representative cases at all of the PEOs and it is merely changing the booking process.

Further details on the new process can be found on the HOME OFFICE WEBSITE.

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